The Neighbor2Neighbor Privacy Policy

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This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information.

What Information We Collect 

We receive, collect and store information about you or about your interaction with N2N solely for the purpose of supporting Neighbor2Neighbor (N2N) operations to help the homeless/near homeless in Kansas City.   There are two general methods of information collection:

Information about your interaction with N2N:  

When you visit our website, we collect the Internet protocol (IP) address used to connect your computer to the Internet; general information about the device/computer you are using (eg mobile vs non-mobile device, device IOS, etc)  and connection information (connection duration, etc).  This information is used to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

The Information About You:  

Any personal information about you is received entirely from you voluntarily entering information to access our Patron-only pages or on any of our forms (eg account info, volunteer schedules, donations, etc).   This information includes your name, email, phone number, address, N2N login and N2N login password.  In addition, when you conduct a transaction on our website, as a volunteer or donor, we collect  any volunteer details (dates, times, commitments) or donation details (dates, donation items, quantity and details).  We also keep any general feedback and comments you make to us.

Pictures and Articles About You

N2N stores personal pictures of people and events associated with N2N and reserves the right to post them on our website.  However, we are cognizant that sometimes a picture may depict a highly sensitive situation.  In those instances, N2N will seek your written consent to include your image on our website.

Additionally, N2N also provides our visitors with occasional blogs and other content that may individually focus on persons engaged with N2N in an attempt to describe success stories, personal celebrations or challenges that may be important for a larger audience to be aware of.   Prior to any such publication, N2N will seek your written consent prior to any such publication.
 

Why We Collect Your Information 

Any information we collect is solely for the purpose of supporting N2N and the operation of our website:

  • Connection Information

    • To support the necessary functionality of standard website operations

    • To deliver the best user N2N website experience to all of our visitors

    • To use aggregated statistical data and other non-personal information to understand how the N2N website is working; high level analytics of who is visiting and engaging with us; the effectiveness of our content and services and to identify ways to improve the effectiveness and experience of our N2N website;

    • To comply with any applicable laws and regulations.
       

  • Personal Information

    • To coordinate with volunteers on daily support of our homeless operations for volunteer scheduling and assignments.

    • To coordinate with donors on what donations have been committed.

    • provide our Users with ongoing customer assistance and technical support;

    • To be able to contact our visitors and users with general or personalized communications related to any online transactions or related with the latest news of N2N activities, events and announcements.

    • To communicate to the broader N2N community of followers of specific volunteers, donors or participants in N2N support services that we celebrate, appreciate or have important things to share that promote the goals and mission of Neighbor2Neighbor.


Wix.com

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to communicate our services and interact with you. Your data is stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

Use of Cookies and Other Tracking Tools 

Our site uses cookies as provided by Wix.com in support of security or general website operations.  The content of these cookies do not contain personalized information. 

 

COOKIE NAME

  • XSRF-TOKEN   
          

  • hs   
                        

  • svSession
     

  • SSR-caching
     

  • _wixCIDX
     

  • _wix_browser_sess
     

  • smSession
     

  • TS*
     

  • bSession
     

  • fedops.logger.sessionId
     

PURPOSE   

  • Used for security reasons
     

  • Used for security reasons
     

  • Used in connection with user login
     

  • Used to indicate the system from which the site was rendered
     

  • Used for system monitoring/debugging
     

  • Used for system monitoring/debugging
     

  • Used to identify logged in site members
     

  • Used for security and anti-fraud reasons
     

  • Used for system effectiveness measurement
     

  • Used for stability/effectiveness measurement

DURATION

  • Session  
     

  • Session
     

  • 2 year
     

  • 1 minute
     

  • 3 months
     

  • Session
     

  • Session
     

  • Session
     

  • 30 minutes
     

  • 12 months

COOKIE TYPE

  • Essential
     

  • Essential
     

  • Essential
     

  • Essential
     

  • Essential
     

  • Essential
     

  • Essential
     

  • Essential
     

  • Essential
     

  • Essential

N2N website does not contain any 3rd party services outside of the Wix.com platform containing your personal information.

Your Right to Opt Out  

In each communication to you, you will have the right to unsubscribe to any N2N communications.  At such point, we will remove you from sending any further communications.

N2N Patrons have the right to request complete removal of your N2N Website account and all information as part of that account by logging into the N2N Patron pages and opting to be removed.

Generally, If you don’t want us to process your data anymore, please contact us at n2n4kc@gmail.com or send us mail to: [N2N physical mailing address].

Privacy Policy Changes  

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at n2n4kc@gmail.com or send us mail to: [N2N physical mailing address].


 

N2N Board